Help centre
Frequently asked questions
Helpful information for discovering stays, understanding listings and using GoWemy.
What is GoWemy?
GoWemy is an online marketplace developed by Wemy Business Solutions to help people discover accommodation and explore property listings in Ghana. Additional services and opportunities may be introduced as the platform develops.
Who can use GoWemy?
GoWemy is designed for people in Ghana and international visitors planning a stay or exploring available property listings. The services available to you depend on the listing and features currently offered on the platform.
How do I find accommodation?
Visit the Explore or Travel sections, browse available listings, and review the property details, location, price, amenities and booking information before making a decision.
Does a booking request guarantee a reservation?
No. A request alone does not guarantee a reservation. Follow the booking instructions shown on GoWemy and rely on the confirmation provided for your booking before making travel arrangements.
Are property listings verified?
GoWemy applies verification and publishing checks to eligible listings. Any verification status shown on a listing should be read alongside its available details. Verification is not a guarantee of future condition, availability, ownership disputes or the conduct of a property owner.
How do payments work?
Use only payment methods and instructions explicitly presented through the official GoWemy booking process. Do not send money to personal accounts or follow unsolicited payment instructions claiming to represent GoWemy. Payment options may vary depending on service availability.
What is the cancellation or refund policy?
Cancellation conditions depend on the terms presented for the particular booking and applicable law. Review those conditions before booking. If you need help with a cancellation or refund, contact GoWemy through the Contact page and include your booking reference where available.
Can I list my property on GoWemy?
Property owners and authorised representatives can visit the property listing or partner registration sections to review the available process. You must provide accurate information and have the authority to offer the property.
How can I contact GoWemy?
Visit our Contact page or email info@gowemy.com for assistance with bookings, listings or partnerships.
Need more help? Visit our Contact page. Please also review our Terms of Service and Privacy Policy.